Job DescriptionJob Title: Associate – Program Operations & Product Coordination
nAbout the Role:
nWe are looking for a proactive and detail-oriented Associate to support program operations, product requirement gathering, and training initiatives. The role involves coordinating with internal teams, learners, and external stakeholders to ensure smooth program delivery, accurate product communication, and effective training execution.
nKey Responsibilities:
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- Support end-to-end program execution including scheduling, tracking, reporting, and learner communicationn
- Gather, document, and share detailed product requirements with relevant teamsn
- Coordinate with internal teams, faculty, and external partners to meet timelines and ensure accurate content deliveryn
- Design and manage training programs for recent product features, updates, and launchesn
- Plan and execute UAT (User Acceptance Testing), monitor performance insights, and recommend improvementsn
- Act as the first point of contact for learners and stakeholders to resolve queriesn




- Prepare weekly/status reports and maintain detailed project documentationn

nDesired Skills & Qualifications:
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- Bachelor's degree with 1–3 years of experience in program coordination, operations, or project managementn
- (Freshers with relevant skills can also apply)n
- Strong communication skills (verbal & written)n
- Good analytical ability with working knowledge of MS Excel and basic data handlingn
- Basic understanding of project management tools/methodologiesn
- Well-organized, detail-oriented, and able to manage multiple tasks in a fast-paced environmentn
- Ability to collaborate with cross-functional teams and adapt quickly to new processesn

nKey Competencies:
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- Stakeholder Managementn
- Problem-Solving & Analytical Thinkingn
- Time Management & Multitaskingn
- Ownership & Accountabilityn
- Adaptability & Learning Agilityn

📌 Associate Delivery (Maharashtra)
🏢 upGrad
📍 Maharashtra