KEY RESPONSIBILITIES

Operational Strategic service activities:

- Monitoring of KPIs from Sales Force
- Escalation monitoring and report
- Monitoring of Service PL and deep dive analysis
- Country Service Business deep dive analysis
- Generation of weekly and monthly dashboard for business and operational purposes.
- Continuous improvement:
- Carry out permanent and sustainable actions to improve all processes within its area of responsibility, by eliminating dysfunctions and non-value-added tasks;
- Suggest improvements to the processes in which he/she or his/her teams participate.

EDUCATION EXPERIENCE

- Bachelors degree in economy or business minimum
- Experience of CRMs and ERP, especially Sales force

QUALIFIED KNOWLEDGE AND ABILITIES

- English level: Bilingual
- Interpersonal skills and good communication;
- Professional appearance
- Positive attitude;
- Ability to work under pressure in changing environments;
- Familiair with Sales Force CRM, ERP and excelent usage of Power BI

Skills: Power Bi, Salesforce Crm, Erp, Operations

Experience: 3.00-6.00 Years

📌 Business Service Analyst (Bengaluru)
🏢 Ametek Instruments India
📍 Bengaluru