Job DescriptionDevelop and maintain Certification Exam Items to assess technical proficiency of the Now Platform.
nMap competencies in Certification Pools to terminal course objectives.
nLead a training portfolio's Psychometric Analysis activities.
nDevelop and maintain Certification Simulator Test Items.
nDevelop and maintain Certification Test Prep eLearning videos.
nDevelop and maintain Certification supporting documentation (e.g. Blueprints, course descriptions, and other specification docs).
nDevelop and maintain Certification results reporting and analytics.
nAct as a liaison between the Certification and Curriculum Development teams.
nEstablish relationships with key stakeholders and subject matter experts to develop high quality and accurate Certification exam items and supporting assets.
nAdhere to timelines and schedules for product deliverables and maintain up to date and accurate project plans throughout the duration of the project.
nReview test items created by other item writers for quality and adherence to project standards and specifications.
nPro-actively create/improve operational processes.