Job Description Function: Growth / Revenue / Customer Success / Business Strategy /Enterprise Accounts
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nAbout the Role
nWe are looking for a Director – Growth to drive revenue growth, customer success, account expansion and overall business performance across key customer segments.This is a business growth role , not a conventional sales or account-management position. The role will work at the intersection of Revenue, Customer Success, Business Strategy to identify growth opportunities, improve retention, expand existing accounts and drive measurable business outcomes.
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nKey Responsibilities
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- Own growth and revenue performance across assigned customer segments, accounts or business verticals.n
- Drive customer retention, account expansion, upselling, cross-selling and revenue growth .n
- Identify opportunities to improve customer penetration, wallet share and account potential.n
- Manage and strengthen relationships with enterprise customers and senior stakeholders .n
- Partner with Revenue, Operations, Product, Technology,



Finance and Customer Success teams to solve customer problems and improve business outcomes.n
- Track key business metrics including revenue, gross margin, retention, churn, account growth, customer satisfaction and service performance .n
- Develop growth plans, account plans, forecasts, business reviews and performance dashboards.n
- Use data and business analytics to identify revenue gaps, pricing opportunities, customer risks and expansion opportunities.n
- Drive structured customer reviews, proactive engagement and problem-solving.n
- Build scalable processes for account management, customer success, reporting and performance tracking.n

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nWhat We're Looking For
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- 6–10+ years of experience in Growth, Revenue Management, Customer Success, Enterprise Account Management, Business Strategy or similar business roles.n
- Experience in Logistics Tech, SaaS, E-commerce, Quick Commerce, Supply Chain, Marketplace

📌 Director Growth (Haryana)
🏢 Pidge
📍 Haryana