Location : Guwahati

Full-Time

Mid-Level: 4 to 10 years

L2 roles: Job Description For Cloud Operations (Exp 4-8 years)

Technical Requirements:

Experience in providing application support.

Experience in working on SOP based tickets or workaround to be executed.

Experience in working on maintaining SLA.

Experience in at least one of the relational database (SQL Server, Oracle, Postgres etc.) preferably running in the cloud.

Working knowledge of Linux / Windows operating systems

Working knowledge of Batch scripting, Ansible, PowerShell or Shell Scripting

Working knowledge across multiple platforms, including on public and private cloud technologies (AWS, GCP, Azure, etc.)

Working knowledge with middleware technologies like Tomcat, WebLogic, MQ etc.

Working knowledge with monitoring tools like AppDynamics, Grafana, Prometheus, Apica, Splunk, or equivalent

Working knowledge in Infrastructure/Application debugging, identifying root cause

Understanding of Microservices and containerization

Positive to know have Network/infra knowledge.

Able to resolve customer issues and escalate to L2 team.

📌 Application Support / Dev Ops (Guwahati)
🏢 JIO
📍 Guwahati