Job Description

Key Responsibilities:

- Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions.

- Act as a liaison between business users and technical teams to translate requirements into functional specifications.

- Define and document workflows, use cases, user stories, and business process diagrams.

- Work closely with developers, testers, and project managers to ensure successful implementation.

- Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users.

- Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions.

- Assist in data migration, integration, and configuration activities.

- Perform configuration and Data Management Activities in SAP Commerce Back Office.

- Provide training and support to business users on SAP Commerce functionalities.

Required Skills & Qualifications:





- Experience: 5+ years as a Business Analyst in SAP Commerce (Hybris)

- Strong understanding of B2B/B2C eCommerce processes and customer journeys.

- Knowledge of SAP Commerce modules (Product Content Management, Order Management, Customer Service, etc.).

- Experience with Agile/Scrum methodologies and writing user stories.

- Hands-on experience with JIRA, Confluence, and other project management tools.

- Robust communication and stakeholder management skills.

- Ability to troubleshoot and provide solutions for business process issues.

- Experience in SAP ERP or S/4HANA integrations with SAP Commerce.

- Experience working with cloud-based deployments (e.g., SAP Commerce Cloud).

📌 SAP Commerce Business Analyst (Bengaluru)
🏢 Bosch Group
📍 Bengaluru