Job DescriptionRole Purpose
nThe Floor Sales Manager will be responsible for managing the sales floor and supervising the sales team on a day-to-day basis. The role will focus on monitoring team productivity, call activity, lead follow-ups, conversions and overall performance, while providing real-time support to the team wherever required.
nKey Responsibilities
n- Manage and supervise the day-to-day activities of the sales team.
n- Monitor daily call volumes, follow-ups, leads and conversions of each team member.
n- Track individual and overall team performance against assigned targets.
n- Conduct regular floor huddles and performance reviews.
n- Identify gaps in team performance and take corrective action.
n- Regularly interact with team members to understand challenges, customer issues and operational difficulties.




n- Assist team members with customer objections and difficult conversations.
n- Join client/customer calls whenever required to support the team and improve conversion.
n- Monitor lead follow-up and ensure leads are being handled within the defined timelines.
n- Prepare and share daily/weekly team performance reports with management.
n- Motivate the team and maintain discipline and productivity on the sales floor.
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- - Handle customer escalations and coordinate with management wherever required.n
- - Work closely with the sales/management team to achieve monthly revenue and conversion targets.n

📌 Floor Sales Manager (Karnataka)
🏢 Radtel India
📍 Karnataka