Job Description

We are arranging a Mega Walkin Drive for Patient Relationship Executive (On Roll) at below address and time

Address:

Sir H N Reliance Foundation Hospital, Gate 7

Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004

Date:12-Aug-2025

Time:3 PM

Qualification: Any Graduate

Qualifications and Skills

- Minimum of 1 to 3 years of experience in a related field, demonstrating effective patient management abilities.
- Robust communication skills are essential for explaining medical procedures and coordinating with patients and medical staff.
- Excellent customer service skills to ensure a welcoming and supportive environment for all patients.
- Proficiency in conflict resolution to manage and resolve any patient concerns in a timely manner.
- Effective multitasking skills to handle various administrative and patient-related tasks efficiently.
- Patient counseling experience is necessary for providing guidance and emotional support to patients (Mandatory skill).
- Expertise in complaint handling to address any grievances professionally and effectively (Mandatory skill).
- A capable team player who can collaborate with other healthcare professionals to enhance service delivery.

Roles and Responsibilities





- Serve as the primary contact for patients to ensure their needs and concerns are addressed promptly.
- Facilitating patient admissions and discharges, ensuring all administrative tasks are accurately completed.
- Maintain comprehensive patient records and document all interactions and interventions properly.
- Collaborate with healthcare teams to coordinate and optimize patient care activities.
- Provide patient counseling and education on treatment plans, medical procedures, and hospital services.
- Actively participate in quality improvement initiatives to enhance patient satisfaction and care standards.
- Handle patient complaints with sensitivity and professionalism to achieve satisfactory resolutions.
- Continuously evaluate and improve service delivery processes to align with the hospital's standards and values.

Documents to Carry:

1.Updated Resume

2.Current Appointment Letter / Increment Letter

3.Last 3 month Salary Slip

4.Last 2 organisation experience letter

5.Educational Qualification

Please contact Rohini at +91 (phone hidden), email: (e-mail removed)

Warm Regards

HR Team

Reliance Foundation Hospital

📌 Walk-in:12-Aug-25,Patient Relationship Executive (Mumbai)
🏢 sir h. n. reliance foundation hospital and research centre
📍 Mumbai