Job Summary

We are seeking a customer-focused and result-oriented Sales Associate to drive sales, deliver exceptional customer service, and ensure a positive shopping experience. The ideal candidate will assist customers in selecting products, maintain store standards, and contribute to achieving sales targets.

Key Responsibilities

- Greet and assist customers in a friendly and professional manner.
- Understand customer requirements and recommend suitable products.
- Achieve individual and store sales targets.
- Promote ongoing offers, loyalty programs, and new product launches.
- Handle billing, cash transactions, and POS operations accurately.
- Maintain product displays and ensure merchandise is properly stocked.
- Monitor inventory levels and report stock requirements.
- Resolve customer queries and complaints promptly.
- Maintain cleanliness and visual merchandising standards in the store.
- Follow company policies, procedures, and safety guidelines.
- Support store operations during peak business hours and promotional events.

Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Solid customer service orientation.




- Sales and negotiation skills.
- Basic computer and POS system knowledge.
- Ability to work in a fast-paced retail environment.
- Problem-solving and conflict-resolution skills.
- Teamwork and collaboration.
- Time management and organizational skills.

Qualifications
- Minimum: 10+2 / PUC / Higher Secondary Education.
- Graduate preferred.
- Prior experience in retail sales or customer service is an advantage.

Experience
- Fresher or 03 years of experience in retail sales, customer service, or related field.

Key Performance Indicators (KPIs)
- Achievement of sales targets.
- Customer satisfaction scores.
- Conversion rate of walk-in customers.
- Upselling and cross-selling performance.
- Store presentation and compliance standards.

Working Conditions
- Flexible to work in shifts, weekends, and holidays as per business requirements.
- Ability to stand for extended periods and assist customers throughout the day.

Salary: As per company standards and experience.

Employment Type: Full-Time

📌 Customer Service Sales Representative (Bengaluru)
🏢 Reliance Retail
📍 Bengaluru