We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Consistently make a good first impression when calling leads
Engage potential customers in dialogue that opens opportunities
Commit to departmental and individual quotas/goals
Meet company expectations for excellent customer service
Update contacts database when necessary
Provide information regarding product/service in an engaging manner
Answer all customer questions honestly and accurately
Take relevant notes on all calls for future use and enter into database
Process orders quickly and accurately
Maintain a friendly, qualified tone at all times
Function as part of the team with sincere enthusiasm
Negotiate sales and address any concerns/reservations of potential customers