Be first point of contact for screening of resumes on call.
Attend Customer Queries and Chat with customers on social media.
Schedule appointments of students to attend seminar.
Manage leads and convert them into sales prospects for franchisee and own centre.
Filter the leads and pass on to the respective departments accordingly
Positive oral and written communication.
Highly developed interpersonal skills.
Sound knowledge about social media : - FB, Instagram etc.
1-2 years' experience in handling customer service.
Prior experience in customer service industry/ BPO.
Hands on experience in MS Office, sending mails, handling back office work.
📌 Telecounsellor (Mumbai)
🏢 Recognized
📍 Mumbai
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