We are looking for a Business Analyst with 2–3 years of experience for our Business Analysis / Solutions department who can understand customer needs, translate business requirements into clear functional requirements, and work closely with technical teams to deliver the right solutions.

Key Responsibilities
Customer & Requirement Analysis
Conduct customer discussions, discovery sessions, and requirement workshops.
Understand business processes, user needs, challenges, and expected outcomes.
Identify key stakeholders, decision-makers, and end users.
Ask the right questions to identify both current and future requirements.
Document meeting discussions, decisions, assumptions, and action items.
Business & Process Analysis
Document current (As-Is) processes and design future (To-Be) workflows.
Perform gap, impact, dependency, and root-cause analysis.
Identify business rules, validations, user roles, permissions, data requirements, integrations, and exceptions.
Understand the actual business problem instead of focusing only on the requested feature.




Evaluate requirements based on business value, feasibility, and priority.
Requirement Documentation
Prepare BRDs, FRDs, SRS inputs, use cases, process flows, and requirement traceability documents.
Create transparent user stories with acceptance criteria and relevant scenarios.
Develop workflow diagrams, data-flow diagrams, wireframes, or basic prototypes when required.
Ensure requirements are clear, specific, measurable, and testable.
Maintain updated requirement documentation and track approved changes.
Solution & Delivery Support
Work with solution architects, developers, UI/UX, and QA teams to assess feasibility, dependencies, risks, and effort.
Support solution proposals, demos, proof-of-concepts, and estimation discussions.
Participate in Agile activities such as backlog refinement, sprint planning, reviews, and retrospectives.
Provide requirement clarifications throughout the development process.
Track requirement changes

📌 Business Analyst (Kolkata)
🏢 Mind & Matter India
📍 Kolkata