Job Description:

Client Relationship Management (CRM) Executive
Company: The House of Sarla
Location: Assan,Panipat (Haryana)

Role Overview
The Client Relationship Manager (CRM) will be responsible for managing client interactions post-order, ensuring a seamless service experience, and maintaining long-term relationships. The role requires strong communication skills, proactive follow-up, and a customer-first approach.

Key Responsibilities
Act as the primary point of contact for clients after order placement
Ensure smooth coordination from order confirmation to payment collection
Build and maintain strong client relationships through regular follow-ups
Address and resolve client queries, concerns, and complaints effectively
Collect and communicate client feedback to improve services
Provide accurate information regarding products and services
Coordinate with internal teams to ensure timely service delivery

Required Skills & Competencies
Excellent English speaking and communication skills (mandatory)




Strong interpersonal and relationship-building abilities
Ability to handle client concerns with professionalism and empathy
Proactive approach with solid follow-up skills
Problem-solving mindset and attention to detail
Ability to work under pressure and manage multiple clients

Qualifications & Experience
Graduate (preferred)
Prior experience in client servicing, customer support, or CRM roles is an advantage

Compensation
₹15,000 – ₹30,000 per month (based on experience and performance)

Work Requirements
Candidate should be available for client calls as required
Must reside within 30–45 minutes of the office location

Reporting & Support
Regular interaction with management for client updates and issue resolution
Guidance and support provided to ensure effective client handling

Application Process
Interested candidates can apply by contacting:
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? [email protected]

📌 CRM (Panipat)
🏢 The House of Sarla
📍 Panipat