Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travellers find and book their most preferred travel itineraries on a single platform. We continuously strive to be a brand you can trust to book awesome experiences that create lifelong memories.
The role
We are looking for a detail-oriented and motivated Operations Executive to join our growing team. This entry-to-mid level role supports the business operations in the day-to-day coordination and execution of travel bookings — including hotels, transfers, attraction tickets, and other travel services. You will work closely with the cross sales and customer Service teams to ensure guests receive seamless, high-quality travel experiences from initial booking through trip completion. This is an excellent opportunity for someone looking to build a career in travel operations within a fast-paced, digital-first setting.
To be successful in this role,
you will need a unique blend of customer-centric creative thinking and disciplined execution.
Key responsibilities
· Manage End-to-End Booking Fulfillment – Execute reservations across hotels, attractions, tours, and transfers from confirmation through delivery, ensuring accuracy and adherence to turnaround times.
· Validate & Confirm Bookings – Verify availability, rates, guest details, and supplier confirmations before finalizing reservations; maintain booking accuracy and regulatory compliance.
· Coordinate Supplier Relationships – Liaise with hotels, transport operators, attractions, and activity partners to ensure seamless service delivery and resolve operational blockers.
· Manage Booking Lifecycle – Handle amendments, cancellations, refunds, and rebooking efficiently; track pending and time-sensitive reservations to prevent fulfillment gaps.
· Monitor Supplier Performance
📌 Operations Executive (Mumbai)
🏢 Alike
📍 Mumbai