VOICE AI AGENT — PRODUCT MANAGER

Location: Noida (on-site)
Type: Full-time | Client-facing
Experience: 3.5+ years minimum as an AI Product Manager
Compensation: Up to ₹25 LPA fixed

ABOUT THE ROLE

We build AI employees — always-on conversational agents that run core business functions such as sales, customer support, hiring, and growth — and we apply the same technology to healthcare, across clinical workflows, medical education, and patient engagement.

We are looking for a Product Manager to own voice AI agents end to end: from discovery and requirements through launch, and then through the long tail of tuning that decides whether an agent actually works in production.

This is a hands-on role. You will spend as much time inside prompts, call recordings, and evaluation data as you will in roadmap documents.

It is also a client-facing role. You will sit across the table from enterprise and healthcare customers — running discovery, demoing agents, negotiating scope, and translating what you hear into a build plan engineering can execute.

WHAT YOU'LL OWN

Product direction




• Define vision, roadmap, and success metrics for voice agents across enterprise and healthcare use cases
• Write explicit PRDs: conversation scope, intents, escalation paths, guardrails, integrations, and acceptance criteria
• Own and groom the backlog; make prioritisation calls and defend them with data
• Coordinate releases across engineering, data science, design, and operations

Agent quality
• Design and iterate agent behaviour: system prompts, dialogue flows, tool/function calling, knowledge grounding, fallback and human-handoff logic
• Build evaluation sets and run structured testing against them; drive measurable gains in accuracy, containment, and responsiveness
• Listen to real calls. Tag the failures, find the pattern, turn it into a fix.

Client-facing delivery
• Run discovery workshops and requirement sessions with client teams
• Demo agents, handle objections, and set honest expecta

📌 Voice AI Agent Product Manager (Noida)
🏢 TuringEdge
📍 Noida