About TorQi
TorQi is building a fully managed AI voice platform for the automotive service industry.
Our product is already in production with paying customers and handles real customer conversations, appointment booking, routing, customer intake, and integrations with automotive systems.
We already have a production voice-AI product.
We are not looking for someone to build another AI voice agent.
Our next engineering priority is strengthening the core platform and backend architecture behind the product.

The Mission
We are looking for a senior architect to help us design and evolve TorQi Core — the platform layer responsible for:
Core business logic
Multi-tenant architecture
Data architecture
Workflow orchestration
APIs and webhooks
Third-party integrations
Queues and asynchronous processing
Reliability and failure recovery
Observability and monitoring
Scalability
Our current platform is already serving production customers.




The challenge is ensuring the architecture can reliably grow from tens of customers to hundreds and eventually thousands of customer locations without accumulating fragile dependencies, operational bottlenecks, or unnecessary complexity.

First Mission: Architecture Audit
We are not looking for someone to immediately rewrite the platform.
Your first engagement will be to understand what exists today and determine what actually needs to change.
You will:
Map the existing architecture and critical workflows
Review backend and service boundaries
Evaluate data architecture and multi-tenancy
Review APIs, webhooks, queues, retries, and idempotency
Evaluate workflow/orchestration dependencies
Identify single points of failure
Review observability, logging, monitoring, and alerting
Evaluate third-party integration architecture
Identify reliability and scalability risks
Recommend what to Keep / Improve / Replace
Design the target-state TorQi Core architecture
Produce a practical 30/60/90-day implementation roadmap

A Particularly Significant Problem
TorQ

📌 Principal Backend (Bengaluru)
🏢 TorQi
📍 Bengaluru