Job Functions / Responsibilities:Find technical resolutions on issues or queries related to unknown or current scenariosMeet cases resolution SLA"sManage relationships with clientsWork with cross-functional teams as and when requiredKeep up to date with all eCW products and their enhancementsMaintain excellent customer satisfaction levelOther duties as assignedRequirements: Proficient with relational databases (MySql, MsSql)Knowledge / Experience with Java or C++ (OOPs Concepts)Experience with Internet Protocols, HTTP / HTTPsDefault ports for HTTP / FTP / MYSQL etcExperience with XML / XSLExperience with Web Application Server(s)Understanding of 3 -Tier / N-Tier ArchitectureKnowledge of SQL Server 2005, 2008Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols, )Other Skills / Abilities: Telephone etiquetteFluency in English Communication.Ability to balance multiple prioritiesStrong analytical and problem solving skillsReady to work in 24*7 ShiftsBenefits:5 Days Working (US Shifts)Pick & Drop facility for all employees based in Ahmadabad & Gandhinagar.Meals at subsidized rate.Night Shift Allowance.Medical insurance for self and for family members.Accidental Insurance

📌 Software Specialist (Ahmedabad)
🏢 Leading
📍 Ahmedabad