Duties and Responsibilities:Maintain positive relationships with clients so that the business can maximize the value of those relationshipsIdentify key contacts at potential client companies to establish and foster relationshipsParticipate in one-on-one meetings with clients to explain services to guide their choicesUnderstand the problems and challenges of clients and identify ways the business could better address those needsGrow the business by identifying new sales and business development opportunitiesSeek opportunities to cross-sell or up sell to existing clientsMonitor and assess the activities of our competitors to proactively satisfy and retain our clientsProvide excellent service to maintain a positive reputation for the businessResolve any customer complaints promptly and professionallySet revenue targets and develop and execute a strategy to meet themConducting individual and collective coaching sessions of the team after regular intervals based on internal, customer and client feedback.Maintaining quality level of each and every executives.Setting targets and always over achieving it and maintain the same attitude in the team.Major activity was towards involving myself more into front line sales to train and make executives give on field training also simultaneously manage vendors.

📌 Relationship Manager (Bengaluru)
🏢 Leading
📍 Bengaluru