Opening for a Leading BankKey Responsibilities• Committed to service excellence• Positive understanding of Banking/ BFSI products & processes• Taking ownership of customer issues and follow ups to ensure resolution• Ability to provide right solutions to the customer as per customer requirements.• Self-Driven to achieve business goals and objectives• Excellent written and spoken communication• Think out of the box for improving customer experienceFinancial / Budgetary Responsibilities:• Not applicableIndividual Contributor / Managerial:• Individual Contributor with strong drive to fulfil tasks independently.Candidate Profile• Fresher HSc passed or Graduate or minimum 6 months exposure in handling customer queries only from the BFSI sector• Excellent communication and interpersonal skills• Ability to handle pressure, persuade, influence and negotiate effectively at all levels within and outside the organisation ShiftRotational Shift-How many Shift- 6 shifts ( 7am to 11 pm)Female do not have Night Shift-( 9 pm and home drops)Any Shift after 10pm is a home drop and home pick up.Night Incentive paid-Nodal Drop-Shuttle drop from Office to Station Location:Jui Nagar,Navi MumbaiContact information:-Email:- [email protected]

📌 Customer Care Executive (Thane)
🏢 Nameless
📍 Thane