Job Description-To handle both inbound callsTo Handle patients queries regarding booking and appointment with the concerned doctorTo transfer the incoming calls to the correct extension.Proper diversion or handling of calls in case the person is not available.Customer Feedback Entry in complaint Tracker.Responsible for calls on IVRCoordination for patient requirementResponsible for Daily censusResponsible for her call conversionResponsible for Web queryResponsible for daily handover report to HODResponsible for field ReportGood Communication Skill,Speech Clarity is a must.5 days working.
📌 Call Center Executive (Mumbai)
🏢 Recognized
📍 Mumbai
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