Hands on experience in handling e-mails of our existing and new clients
Follow communication scripts when handling different topics
Identify customer's needs, clarify information and provide solutions
Record each concerns on CRM software, as per company's policies and procedures
Follow up with internal department for customer's complaints.
(Essential Requirements)
Typing speed of atleast 30 words/minute
Multi-tasking abilities
Have a positive positive attitude-should be committed to the work.
Minimum Graduate
BPO/Call Center experience preferable
Only candidates having E-mail handling experience can apply.
📌 Customer Support Executive (Delhi)
🏢 Recognized
📍 Delhi
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