Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.

Roles & Responsibilities:-
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-
Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible.
Excellent verbal and written communication skills.
Flexible with 24/7 Workplace.

Additional Benefits:-

Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Gratuity

📌 Customer Service Executive (Gurugram)
🏢 Important Company of the Sector
📍 Gurugram