22 Aug
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Important Group
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Chandigarh
22 Aug
Important Group
Chandigarh
Customer service Executive - are you interested in taking your next career step with an BPO industry leaderWe have just the opportunity for you!We are looking for Customer Service ExecutiveTeam LeadersQuality AnalystsTrainersMIS/WFM ExecutivesManagersWe'd love to meet, someone with:-Candidates which speak clear and grammatically correct English Able to converse freely and need to have a clear thought process and not restrict to being scripted Need to be conversational as it's a energetic process and not scriptedAble to articulate their thoughts or have a speed of response Poise in their English proficiency or style of speaking would be an added advantage High Energy,
Confidence with a decent conversational ability Additional Skills Required:-Certifications like CCNA, MSCE etc…Knowledge on how to connect laptop or desktop over Wi-FI.How to configure a Router Understanding of DNS & TelnetKnowledge on VOIP, Hot spot connectionKnowledge on mobile number portability (port in/port out)As the main Tech Support Advisor you will:-Troubleshooting for issues like internet not working, network selection ie: restarting phone, GPRS settings, turning Mobile data on (on generic phones), roaming, connecting to Wi-FITroubleshooting internet broadband related issues.
📌 Customer Service Executive (Chandigarh)
🏢 Important Group
📍 Chandigarh