We are Hiring for ( CRM Executive )

Job description
* Responsible for all post sales correspondence with customers
* Continually monitor collections and ensure timely collections from customers
* Ensure timeliness, completion, comprehensiveness and accuracy of all documentation pertaining to Sale
* Act as a single point of contact with customer post sales, attending customer queries and grievances, ensuring good customer service
* To handhold the customer through the post sales process till possession
* Agreement Preparation and Registration
* Sending the Demand Letters on Time and ensuring Timely collection of Due Amount
* Coordinating with the bank for disbursements and providing Clients with Requisite Documents in Lieu of Loan Disbursement




* Site Visits along with the clients
* To deal with all queries in a qualified and courteous manner, in person, on the telephone or via e-mail
* Understand & Forecast customer needs by analyzing feedback reports generated by the team; plans & ensures continuous refinements in the services offered
* Dealing with issues and responding to customer complaints & grievances
* MIS report generation & analysis and Interdepartmental Coordination
* Handle legal issues of the clients with the help of legal department

📌 CRM Executive (Chennai)
🏢 Recognized
📍 Chennai