Open and maintain customer Details on excel.Calling recent & existing clients (Lead Generation) and converting potential leads into customers/Clients.Maintain and update client database in computer database system.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; follow up with customer to assure satisfaction, respond queries.Recommend potential products or services to management by collecting customer information and analyzing customer needs.Prepare sales or service reports by collecting and analyzing customer information.Build sustainable relationships of trust through open and interactive communication.Meet personal/team sales targets and call handling quotas.Keep records of customer interactions, process customer accounts and file document.Resolve customer complaints via phone, email, mail or social mediaQualifications and SkillsQualification Required: Any Graduate.Fresher can applyBenefits:Medical Insurance.

📌 Customer Care Executive (Noida)
🏢 Important Group
📍 Noida