22 Aug
|
Recognized
|
Hyderabad
22 Aug
Recognized
Hyderabad
We are looking for candidates who would like to work as Consultant/Contract Hire - 100 % Work from Home & Flexible Working Hours Opportunity
Open Positions : 100+
Mandatory Requirement
· Candidate should have laptop + android mobile phone version 8 and above
· High Speed - WiFi - Internet Connection
· Language – Proficiency- English & Hindi
Responsibilities include:
· Maintaining a positive, empathetic and professional attitude toward customers at all times
· Responding promptly to customer inquiries
· Communicating with customers through various channels
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments and complaints
· Communicating and coordinating with colleagues as necessary
· Providing feedback on the efficiency of the customer service process
· Ensure customer satisfaction and provide skilled customer support
Required Candidate profile
· Graduation completed, holding certificate
· Candidates with experience in Customer Support will have added advantage
· Ability to stay calm when customers are stressed or upset
· Comfortable using computers
· Excellent interpersonal and written and oral communication skills ( English and Hindi )
· Should have knowledge of computer skills
· Login Hours - Minimum 6 hours to be logged in a day and maximum will be discussed in detail.
Important Points
· Virtual training - maximum 3 Weeks
· Average 5 to 6 hours of process training--Virtual 24 Days -Successful Completion – Will be Eligible for Stipend
· Earnings will be Paid to hiring partner's Bank Account
📌 Domestic Voice Process (Hyderabad)
🏢 Recognized
📍 Hyderabad