WE are looking candidates with sound technical knowledge SYSTEM, SERVER, NETWORK.

· Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)

· Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

· Trouble shooting of all types of Hardware and software applications problems.

· Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

· Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

· Installation and configuring of wireless Data Cards in users laptops.

· Exposure in Active Directory user creation & deletion

· Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

· Trouble shooting hardware, software & networking problems.

· User group policies creation & modification





· Monitoring of virus issues through Symantec Endpoint Protection antivirus.

· Regular data & mail backup of MS outlook (PST files).

· Password creation & resetting to end users through remote desktop

· Positive experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

· Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.

· Resolving tickets with in the SLA which is raised from End User side.

· Maintaining Assets through Asset Management Tools

· Design and integrate specifications for systems

· Participate in an on-call rotation

· Recommend new processes and procedures, equipment and software

· • Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008

📌 Desktop Support Engineer (Bengaluru)
🏢 Recognized
📍 Bengaluru