Job description:
• Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
• Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Valuable troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
2. Must be able to speak fluent English & posses excellent writing and comprehension skills & with excellent customer handling skills.
3. Should be able to upsell and demonstrate service to new clients.

Experience : More than 1 year.
Salary : INR 2,40,000 to 3,40,000.
Positions : 2

📌 Network Support Executive (Noida)
🏢 Nameless
📍 Noida