Job Description Job Title: Ticketing Executive
Department: Travel & Tourism
Location: Chennai
Experience: 1–3 Years
Employment Type: Full-Time
Job Summary
We are looking for a Ticketing Executive to handle domestic and international flight bookings, ticket issuance, cancellations, reissues, refunds, and customer queries. The candidate should have positive knowledge of airline reservation systems and be able to provide efficient and accurate travel solutions.
Key Responsibilities
- Handle domestic and international flight bookings and reservations.
- Issue, reissue, cancel, and modify air tickets.
- Handle ticket refunds, cancellations, date changes, and no-show cases.
- Check flight schedules, availability, fares,



and applicable airline rules.
- Provide suitable flight options based on customer requirements and budget.
- Coordinate with airlines, travel agents, and customers regarding ticketing issues.
- Maintain accurate records of bookings, tickets, payments, and cancellations.
- Handle customer queries and provide timely assistance.
- Ensure compliance with airline policies and fare rules.
- Prepare daily/weekly ticketing and sales reports.
- Coordinate with the accounts and operations teams for

📌 Ticketing Manager (Chennai)
🏢 Excel Group
📍 Chennai