After-Sales Service Manager
Location: HSR Layout, Bangalore
Experience: 1–2 Years
Industry: Home Interiors / Interior Design
Key Responsibilities:
Handle customer complaints and service requests after project installation.
Coordinate with site supervisors, technicians, and vendors for issue resolution.
Schedule and monitor service visits and ensure timely closure.
Follow up with customers and ensure customer satisfaction.
Manage service escalations and maintain proper service records.
Track pending complaints and ensure adherence to service TAT.
Coordinate with internal teams to resolve recurring issues.
Prepare service reports and provide regular updates to management.
Requirements:
1–2 years of experience in customer service/after-sales service.
Experience in home interiors, furniture, construction, or related industries is preferred.
Good communication and customer-handling skills.
Robust coordination and problem-solving abilities.
Basic knowledge of Excel/Google Sheets.
Ability to manage multiple service requests and work under deadlines.

📌 After Service Manager (Bengaluru)
🏢 Livin interiors
📍 Bengaluru