OpenText VIM AMS Consultant (L2/L3 Support)
Experience: 5-9 Years
Location: Pan India
Must Have Skills:
OpenText VIM (3+ years)
SAP FI (Accounts Payable)
SAP MM Invoice Verification
OpenText VIM AMS Support (L2/L3)
Invoice-to-Pay (I2P) / Procure-to-Pay (P2P)
SAP ECC or S/4HANA Integration
ArchiveLink & Document Archiving
Invoice Processing, Exception Handling & Workflow Support
Key Responsibilities:
Provide L2/L3 production support for OpenText VIM.
Troubleshoot invoice processing, approval workflows, OCR, MIRO/FB60 posting issues.
Handle PO/Non-PO invoice exceptions and vendor invoice discrepancies.
Support minor enhancements, workflow changes, validation rules, and configuration updates.
Work with SAP FI/MM, ABAP, Basis, and business teams to resolve issues.
Prepare functional specifications and support UAT activities.
Ensure SLA compliance, audit readiness, and process documentation.
Preferred:
Basic ABAP debugging knowledge
OpenText VIM Certification
ITIL Certification