Role Overview
We are looking for an experienced SharePoint Online Administrator to manage, support, and automate Microsoft 365 SharePoint Online environments. The role involves SharePoint administration, user support, governance, automation, troubleshooting, and service request management, with opportunities to work on Power Platform and Microsoft 365 initiatives.
Key Responsibilities
SharePoint Administration
Administer and maintain SharePoint Online sites, site collections, permissions, navigation, and content structures.
Manage site hierarchy, site administrators, quotas, sharing settings, and access controls.
Configure and maintain Term Store, taxonomy, keywords, content types, and records management.
Support organizational SharePoint policies and governance.
Support & Troubleshooting
Manage SharePoint Online incidents and service requests within defined SLAs.
Troubleshoot SharePoint, OneDrive for Business, synchronization, access, and content-related issues.
Provide technical support and guidance to end users.
Coordinate with Microsoft 365 service providers and technical teams when required.
Automation & Development
Automate administrative tasks and business processes using Power Automate.
Develop solutions using Power Apps where required.
Use PowerShell/PnP PowerShell for SharePoint administration and automation.
Leverage Microsoft Graph API for Microsoft 365 and SharePoint integrations.
Reporting & Collaboration
Develop Power BI reports and dashboards for operational and business insights.
Work with Microsoft Teams, OneDrive, Viva, and other Microsoft 365 services.
Maintain technical documentation, procedures, and knowledge articles.
Participate in projects and cross-functional initiatives.
Required Skills & Experience
5+ years of experience with Microsoft 365 / SharePoint Online.
Solid hands-on experience in SharePoint Online Administration.
Good knowledge of SharePoint permissions, sites, policies, Term Store, taxonomy, content types, and Recor
📌 SharePoint Online Administrator (India)
🏢 Papigen
📍 India