Company is seeking an experienced Director of India Operations to lead and scale its India-based software and technical services delivery center. This is a senior executive role with full operational and commercial accountability for India operations, spanning technical service delivery, workforce management, P&L; and financial oversight, and organizational development. The preferred candidate can both lead and roll up their sleeves — comfortable getting into the details of an IT services delivery organization, building and implementing processes, and managing day-to-day operations, while credibly engaging with engineering and technical delivery teams.

The Director serves as the single point of leadership accountable for all aspects of India operations, ensuring the center performs as a high-output global capability aligned with client commitments, quality standards, and strategic growth objectives. The Director ensures operations are sustainable, continuously optimized, and competitive in the marketplace, in alignment with market best practices for HR and Finance operations.





This individual partners closely with the CEO and executive leadership team to shape the trajectory of India operations as a core pillar of delivery model, and engages directly with US and global clients.

Candidates who do not clearly meet all of the following will not be considered, regardless of overall operations tenure.

IT / software services delivery leadership: a demonstrable track record leading a technical or software services delivery organization (client project delivery, engineering, or IT services) at comparable scale (~100+ FTE). BPO, contact-center, or shared-services operations experience alone does not satisfy this requirement.

Technical fluency: ability to lead, credibly engage, and set standards for software engineering / technical delivery teams, and to converse fluently on delivery, quality, and technology decisions with architects and engineers.

Full P&L; ownership: dir

📌 Operational Innovations Director/Senior Manager (Sahibzada Ajit Singh Nagar)
🏢 ManpowerGroup India
📍 Sahibzada Ajit Singh Nagar