Technical Implementation Lead

Technical Implementation Lead

Qualifications: Any Graduation

Experience: 5 - 8 Years

We are looking for an experienced Technical Implementation Lead to join a fast-growing technology platform that is building intelligent solutions across retail, manufacturing, logistics, commerce, and other emerging industries.

Lead end-to-end implementation and onboarding programs for enterprise clients.

Drive platform rollouts across commerce, omnichannel, logistics, and store operations.

Own execution from project kickoff through go-live and steady-state operations.

Build scalable implementation playbooks, governance models, and operational frameworks.

Partner with Product, Engineering, Operations, Sales, and Support teams.





Conduct governance reviews, implementation checkpoints, and executive stakeholder updates.

Act as the primary escalation point for implementation and operational challenges.

Build scalable implementation and customer success processes.

Establish operating rhythms, implementation cadences, and performance tracking.

Solid experience in enterprise implementation / onboarding / program delivery.

Experience working with enterprise customers and cross-functional teams.

Experience building scalable processes, playbooks, and operating frameworks.

📌 Technical Planning Team Lead (Mumbai)
🏢 upGrad Rekrut
📍 Mumbai