Company Description Aditya Birla Capital Ltd is a diversified financial services company headquartered in Mumbai, India, offering a broad range of financial solutions to individuals and businesses. The organization focuses on building long-term value through responsible financial products and customer-centric services. Aditya Birla Capital is strongly committed to equal opportunity in employment and maintains a workplace free from discrimination and harassment. Diversity, equity, and inclusion are embedded in its recruitment practices, with hiring decisions based on business needs and candidates’ qualifications, skills, and experience. Potential team members can expect a professional environment that values integrity, respect, and growth.
Role Description The Relationship Associate is a full time, on-site role based in Bengaluru. This role is responsible for managing and strengthening relationships with existing and prospective customers, ensuring high levels of service and satisfaction. Day-to-day activities include understanding customer needs, responding to inquiries,



resolving issues, and coordinating with internal teams to deliver appropriate financial solutions. The Relationship Associate will track and analyze customer data, prepare reports, and support business development initiatives to enhance client engagement and retention. The role also involves maintaining accurate documentation, adhering to compliance requirements, and contributing to continuous improvement in customer service processes.
Qualifications

Strong Business Relationship Management and Relationship Building skills to develop, maintain, and grow client partnerships.
Effective Communication and Customer Service skills to handle inquiries, address concerns, and deliver clear, professional information.
Analytical Skills to interpret customer data, identify trends, and support decision-making for relationship and business growth.
Ability to work collaboratively with cross-functional teams and ma

📌 Relationship Associate (Bengaluru)
🏢 Aditya Birla Capital
📍 Bengaluru