About The Company

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Conduent Business Services India LLP is a global leader in business process services, leveraging innovative technology and a customer-centric approach to provide efficient and effective solutions. Our commitment to excellence and continuous improvement positions us as a trusted partner for organizations seeking reliable and scalable support. We foster a culture of inclusion, collaboration, and growth, encouraging our employees to develop their skills and make meaningful contributions to our shared success.

About The Role

We are seeking a dedicated and detail-oriented Customer Service Associate to join our dynamic team. In this role, you will serve as the primary point of contact for our clients and customers, providing exceptional support and resolving inquiries efficiently.



The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to handle multiple tasks effectively. This position offers an excellent prospect to grow within a reputable organization, contributing to customer satisfaction and operational excellence. You will work within established guidelines and procedures, applying your skills to deliver quality service and support our company's objectives. The role involves engaging with customers via various channels, understanding their needs, and ensuring their issues are resolved promptly, thereby enhancing overall customer experience.

Qualifications

Graduation or equivalent educational qualification.
Excellent verbal and written communication skills.
Prior experience in customer service or call center operations is preferred.
Proficiency in using computer applications and CRM tools.
Ability to work in a fast-paced environment and manage multiple task

📌 Customer Experience Associate (India)
🏢 FetchJobs.co
📍 India