Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Group Leader – (Content Moderation)

Location: Bangalore, India
Band: B2
Experience: 5+ Years
Shift: 24/7 (5 days/week with rotational week offs)
Employment Type: Full-Time

Job Summary

We are looking for a dynamic Group Leader – Content Review to manage multiple teams within a high-volume content moderation environment. The role requires solid people leadership, data-driven decision-making,



and operational excellence in a 24/7 setup.

Key Responsibilities
- Manage end-to-end operations including Accuracy, AHT, SLA, Attrition, Shrinkage, and team development
- Lead and mentor Team Leaders and multiple teams, ensuring high performance and productivity
- Drive delivery excellence through process adherence and continuous improvement
- Analyze performance metrics and implement data-driven action plans
- Ensure compliance with policies and quality standards in content review processes
- Handle escalations, client interactions, and stakeholder communication
- Build a strong talent pipeline through coaching and development initiatives.[

Required Skills & Competencies
- Strong leadership and team management skills (multi-team handling)
- Excellent analytical and data interpretation abilities
- Ability to drive execution under pressure and meet deadlines
- Strong decision-making and problem-solving skills
- Excellent

📌 Group Lead(Content Moderation) (Bengaluru)
🏢 Wipro
📍 Bengaluru