Telecom E2E OSS Orchestration Analyst

Primary responsibilities / Key result areas
- Analyze telco/satcom services, network configurations, and product definitions to design accurate CFS, RFS, and Resource models.
- Produce and maintain service specifications, technical attributes, service parameters, and mapping rules for ServiceNow OMT.
- Configure ServiceNow OMT product and service catalogs, including catalog items, service specs, product models, templates, and decomposition rules.
- Collaborate with engineering and provisioning teams to align service models with real network topology and provisioning flows.
- Define order workflows, fulfillment logic, task sequences, dependencies, and orchestration rules.
- Ensure data consistency and governance across service models, resources, catalogs, and fulfillment components using TMF and MEF standards.
- Support TMF-aligned fulfillment processes, contributing to end‑to‑end service lifecycle automation.
- Document service models, service hierarchies, attribute specifications, dependencies, and configuration details.




- Identify and implement improvements in service modeling, catalog integrity, and fulfillment design.
- Partner with cross-functional stakeholders to validate requirements and ensure alignment with target service architecture.
- Contribute to transformation projects ensuring catalog configurations, models, and workflows comply with TMF/MEF and internal standards.
- Support audits, compliance reviews, and continuous governance of service catalogs and specifications.
- Document troubleshooting steps and create work instructions

COMPETENCIES
- Solid understanding of service orchestration, service modelling, and fulfilment processes.
- Experience with service catalog, inventory, or orchestration platforms.
- Strong expertise in telecom/satcom service modeling, including CFS, RFS, Resource models.
- Proficient with TM Forum frameworks: SID, Open APIs, ESP, and fulfillment process models.
- Knowledge of MEF servic

📌 TelecomE OSS Orchestration Analyst (Chennai)
🏢 SES
📍 Chennai