As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a adaptable work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:
You will report to R&D; team and play a key role in designing and developing AI-enabled applications for Ciena’s Navigator Network Control Suite. Your work will directly contribute to enhancing network performance, automation, and operational efficiency through cutting-edge AI/ML solutions.

In this role, you will:
- Design, develop, and deliver AI applications using Generative AI, LLMs, Classical ML, and Agentic AI techniques.
- Collaborate with cross-functional teams to integrate AIOps capabilities into Ciena's Navigator platform.
- Analyze large datasets to uncover actionable insights and support data-driven decisions.




- Fine-tune and train AI models tailored to Ciena’s product and network application needs.
- Participate in code reviews, testing, and deployment to ensure high-quality, scalable software.
- Research the latest AI technologies and help define best practices for solution development and deployment.

The Must Haves:
- Bachelor’s degree in Artificial Intelligence, Computer Science, Engineering, or a related field.
- 2+ years of experience in developing AI software, particularly for AIOps or Data Science use cases.
- Hands-on experience with LLMs, transformers, agentic frameworks, and RAG (Retrieval-Augmented Generation) techniques.
- Strong programming skills in Python, Java, or C++.
- Experience with machine learning frameworks like TensorFlow or PyTorch.
- Familiarity with cloud platforms (e.g., AWS, Azure) and containerization tools such as Docker and Kubernetes.
- Proven experience building microservice-based software systems.
- Strong grasp of ne

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