22 Aug
|
NetApp
|
Bengaluru
Job Summary
Keystone is NetApp's Storage-as-a-Service (STaaS) offering, delivering cloud-like consumption, self-service management, lifecycle automation, and operational insights across customer environments.
We are seeking a highly motivated Technical Marketing Engineer (TME) IC2 to help bridge the gap between product innovation and customer adoption. This role will work closely with Product Management, Engineering, UX, Solution Engineering, Sales, and Customer Success to transform technical capabilities into clear customer value, field-ready enablement, and scalable adoption assets.
The ideal candidate is naturally curious, customer-focused, technically robust, and passionate about simplifying complex concepts into compelling stories and actionable content.
Job Requirements
Technical Content Development
- Develop and maintain technical documentation, implementation guides, FAQs, solution architectures, and feature walkthroughs.
- Create integration guides, API documentation, workflow examples, configuration guides, and release communications.
- Build reusable technical assets that support customer, partner, and field enablement.
Product & Feature Enablement
- Translate product capabilities and technical requirements into customer-centric value propositions.
- Create sales and technical enablement materials, including:
- Sales playbooks
- Technical battlecards
- Demo guides
- Solution overviews
- Competitive positioning content
- Support product launches with launch-ready content and communication plans.
Customer Advocacy & Insights
- Gather and analyze feedback from customers, partners, field teams, and customer success organizations.
- Identify adoption challenges and recommend content or process improvements.
- Partner with Product Management to incorporate customer insights into product strategy and roadmap discussions.
- Develop customer success stories, use cases, and technical case studies.
Cross-Functional Collaboration
- Collaborate with Product Ma
📌 Technical Marketing Engr (Bengaluru)
🏢 NetApp
📍 Bengaluru