Job Description
Asst Manager/Manager – Customer Experience Location: Goa Company: Vianaar Homes Role Mandate To act as the face of Vianaar for all customers post booking, owning the relationship end-to-end. Drive a high-touch, personalized and emotionally engaging experience by understanding customer needs, creating delight moments, and proactively resolving concerns to build long-term trust and brand loyalty. Core Responsibilities 1. Customer Experience & Engagement - Own all customer-facing interactions post sales - Build solid relationships with HNI/NRI clients - Anticipate customer needs and create personalized journeys - Deliver high-quality onboarding and milestone communication - Support customers end to end in following their assigned
📌 Manager - Customer Experience (Dona Paula)
🏢 Vianaar Homes
📍 Dona Paula
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