Job Description

Job description

/n

/n

Executive Customer Service (Pre-Sales)

/n

Location: Kolkata

/n

/n

Key Responsibilities

/n

/n

/n
- Coordinate with customers and distributors to understand requirements and promote company products.
/n
- Manage, record and distribute leads to the respective sales team.
/n
- Coordinate with the sales team and follow up on leads, negotiations and deal closures.
/n
- Communicate with customers/distributors regarding product requirements, pricing and commercial discussions.
/n
- Maintain MIS of customer, distributor, lead and deal details.
/n
- Conduct market/customer research and provide insights for business opportunities and product development.
/n
- Prepare regular reports on lead status, follow-ups and conversions.




/n

/n

/n

Qualification & Skills

/n

/n

/n
- Graduate in any discipline; MBA/PGDM in Sales & Marketing preferred.
/n
- 1–3 years of experience in Pre-Sales, Customer Service or Sales Coordination.
/n
- Strong communication, negotiation and coordination skills.
/n
- Proficiency in MS Excel, MIS and reporting.
/n
- Solid research and analytical skills.
/n

/n

Role: Pre Sales Consultant

/n

Employment Type: Full Time, Permanent

/n

Role Category: BD / Pre Sales

/n

Education

/n

UG: Any Graduate

/n

📌 Customer Service Executive (Kolkata)
🏢 Regaal Resources
📍 Kolkata