Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project Manager to join our Investor Services Operations team. The applicant should also have subject matter expertise in the ‘Transfer Agency’ function. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.

Responsibilities:
Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
Build and manage an effective project team.
Challenge the status quo, display initiative and innovation.




Take proactive actions targeted at minimizing and mitigating implementation risk.
Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
Act as a trusted partner to Clients and internal business partners.
Display appropriate involvement in Department strategic planning.
Drive improvement and competitive differentiation by proposing and implementing cutting-edge solutions.

Recommended Qualifications:
6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
Proven experience driving projects with external clients; ability to influence stakeholders.
Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
Ability to work in a fast-paced environment with tight dea

📌 Operations Core Project Lead Analyst (Gurugram)
🏢 Citi
📍 Gurugram