Events Services Manager (Nirsa)

Events Services Manager (Nirsa)

22 Aug
|
Arlo Hotels
|
Nirsa

22 Aug

Arlo Hotels

Nirsa

Arlo Williamsburg

96 Wythe Avenue, Brooklyn, NY

Full Time

Arlo Hotels an independent lifestyle hotel is now actively seeking a agile Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..

Summary Description

The Event Services Manager serves as the primary liaison between the hotel and clients following the sale of meetings, Events, weddings, and social events. This position is responsible for planning, coordinating, and executing all event details while ensuring exceptional guest satisfaction and seamless communication across hotel departments.

The Event Services Manager partners closely with Sales, Food & Beverage, Culinary, Front Office, Housekeeping, Engineering, and Banquets to deliver memorable experiences that exceed guest expectations while maximizing operational efficiency and profitability.

Essential Responsibilities

Client Management





Serve as the primary point of contact for clients after contracts have been executed.
Build strong relationships with meeting planners, corporate clients, and event organizers.
Conduct pre-convention and planning meetings to review event requirements.
Respond promptly to client inquiries and maintain consistent communication throughout the planning process.
Conduct hotel site visits with clients when needed.

Event Planning & Coordination

Develop detailed Banquet Event Orders (BEOs), event resumes & Floor Plans.
Coordinate meeting room setups, audiovisual requirements, catering, guest room blocks, transportation, load in and special requests.
Ensure all event specifications are communicated accurately to operational departments.
Conduct weekly BEO and operations meetings with department leaders.
Monitor event timelines to ensure flawless execution.
Assist with internal events (award ceremonies, employee events, internal meetings, ma

📌 Events Services Manager (Nirsa)
🏢 Arlo Hotels
📍 Nirsa

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