Experience: 2–3 Years
Location: Hyderabad, India
Work Mode: As per company policy
Shift: US Shift / US Business Hours
Employment Type: Full-time

About the Role

We are looking for a Veeva Vault CRM & PromoMats expert to join our Life Sciences consulting team. The role will primarily focus on the implementation, configuration, enhancement, and production support of Veeva Vault CRM and Veeva Vault PromoMats for multiple US-based Life Sciences clients.
The individual will also be involved in end-to-end Sales Force Operations, working closely with Sales, Marketing, Medical, Commercial Operations, IT, and other business stakeholders to support CRM processes, data, users, reporting, and ongoing system enhancements.
This is a hands-on and client-facing chance for someone looking to build a career in Veeva, Life Sciences CRM, and Commercial Operations.

Key Responsibilities

Veeva Vault CRM

· Support implementation, configuration, enhancement, and maintenance of Veeva Vault CRM.
· Configure fields, page layouts, picklists, validation rules, workflows, permissions,



and other CRM components.
· Work on Account and HCP management, Call/Interaction Management, Call Planning, Account Planning, Activities, Reports, Dashboards, and other CRM capabilities.
· Support Veeva Engage, CLM, Approved Email, Surveys, and related functionality.
· Participate in requirements gathering and translate business requirements into system configurations.
· Support CRM enhancements and change requests across multiple client environments.
Veeva Vault PromoMats
· Support implementation and administration of Veeva Vault PromoMats.
· Configure metadata, fields, picklists, document lifecycles, workflows, roles, and permissions.
· Support promotional material management and MLR review and approval processes.
· Troubleshoot configuration and workflow issues.
· Support enhancements and ongoing production operations.
Production Support
· Provide day-to-day application support for Veeva CRM and PromoMat

📌 Senior Business Analyst- Veeva CRM (Hyderabad)
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