Quality Assurance & Compliance Officer
Department: Quality, Compliance & Clinical Operations
Reports To: Executive Leadership / CEO
Works Closely With: Clinical Director, Regional Managers, BCBAs, RCM, Intake, HR, and
Operations

Position Summary
The Quality Assurance & Compliance Officer is responsible for developing, implementing, and
monitoring Know Boundaries' quality assurance and compliance systems across all service
locations and states. This position ensures that clinical services, documentation, employee
requirements and operational processes are consistently aligned with applicable laws,
regulations, and company policies.

The QA & Compliance Officer will establish a proactive culture of compliance by identifying risks
before they become problems, monitoring performance through regular audits, developing
corrective action plans, and partnering with clinical and operational leadership to continuously
improve the quality and efficiency of services.

Core Responsibilities
Clinical Documentation & Quality Audits
Develop and maintain a standardized audit program for:
● Assessments and reassessments




● Treatment plans
● Progress reports
● Session notes
● Parent/caregiver training documentation
● Supervision documentation
● BCBA documentation
● RBT documentation
● Treatment integrity
● Discharge documentation
Conduct routine audits to identify:
● Missing documentation
● Late documentation
● Inconsistent documentation

● Billing/documentation discrepancies
● Authorization issues
● Clinical compliance concerns
Provide feedback and corrective action plans when needed.

State & Regulatory Compliance
Maintain a compliance matrix for every state in which Know Boundaries operates.
Monitor requirements related to:
● BCBA licensure
● RBT requirements
● Supervision
● Background checks
● Training
● Medicaid requirements
● Commercial payer requirements
● Clinical documentation
● Record retention
● Employee credentialing

RBT & Employee Compliance
Partner with HR and Clinical

📌 Quality Assurance (India)
🏢 Know Boundaries ABA
📍 India