What You'll Do
The Senior Analyst, VCS plays a critical role in strengthening the accuracy, scalability, and AI-enabled execution of Avalara’s U.S. Voluntary Compliance Services (VCS) operations across multiple jurisdictions and complex client environments. As client complexity, historical exposure, and voluntary disclosure volumes increase, this role ensures consistent SLA performance, reduces compliance and penalty risk, and embeds AI-driven workflow improvements that enhance productivity and quality. This individual contributor is expected to operate as a Bar Raiser, elevating execution rigor, mentoring junior analysts, and applying AI in measurable ways to improve speed, insight, and operational scale across the VCS lifecycle (from transactional data intake and nexus validation through data manipulation, analysis, processing, and reporting of historical returns prepared for filing).
How This Role Elevates Avalara
For Customers
Delivers high-accuracy, on-time preparation of historical Sales & Use tax returns for filing — through data manipulation, analysis, processing,
and reporting — across multiple jurisdictions, along with voluntary disclosure submissions, proactively mitigating exposure to penalties, interest, and audit risk.
Acts as a senior point of contact for customers and their project managers, and as liaison with state taxing authorities for state voluntary disclosure / amnesty programs, providing transparent status communication and documentation that help customers understand risk remediation and the outcome of their VCS engagements.
For the Business
Improves operational leverage by:
Reducing manual effort in transactional data validation, reconciliation, pSTRA preparation, and notice handling.
Standardizing VCS status, nexus, and exposure reporting.
Accelerating turnaround for large historical scopes and complex multi-state disclosures.
Supports margin and discount discipline by minimizing re-work, return revisions, and avoidable escalations.
For the
📌 Senior Tax (India)
🏢 Avalara
📍 India