About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Major Duties
- Ensures Day to day SLA & Quality parameters are met. Checklists are prepared and submitted to the supervisor on a daily basis
- Ability to handle, escalate & resolve queries in a timely manner
- Builds a strong depository of the Operations and Domain knowledge in the team




- To actively be involved in creating/ capturing process updates/ workflows pertaining to business & process
- To handle small clusters within the team where deliverables of the cluster are monitored
- To perform route cause analysis of errors and suggest/ implement controls in consultation with the Supervisor/ Manager
- To provide training sessions to new joiners and existing partners in the team
- To actively work on identifying and implementing process improvements in consultation with the Supervisor
- To initiate and lead team building activities within the team
- To actively participate in Audits/ BCP exercises and to help the supervisor to ensure awareness in the team
- To assist the supervisor/ Manager in conducting Risk/ BCP/ Compliance awareness sessions

Knowledge/ Skills
- Excellent written & oral communication skills
- Possesses good communication & analytical skills
- Proven ability to build solid relationships with partne

📌 Senior Analyst (Bengaluru)
🏢 Northern Trust
📍 Bengaluru