22 Aug
|
Sonata Software
|
Chennai
22 Aug
Sonata Software
Chennai
Lead Generation & Sales: Initiate outbound calls to high-priority prospects, pitch premium products/services, and close deals.Mentorship & Training: Guide junior telecallers, assist with difficult objections, and help current hires understand company scripts and sales strategies.Customer Relationship Management: Manage and update the company’s CRM system to track call logs, follow-ups, and lead status.Escalation Management: Handle high-level customer complaints or difficult inquiries that junior staff are unable to resolve.Target Achievement: Consistently meet or exceed individual and team-based KPIs, such as conversion rates and call volume.Market Feedback: Analyze customer responses and share actionable feedback with the sales or marketing departments to improve future campaigns.
Pay: ₹18,000.00 - ₹21,000.00 per month
Work Location: In person
📌 Senior Telecaller (Chennai)
🏢 Sonata Software
📍 Chennai