22 Aug
|
Expedia
|
Gurugram
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Senior Manager, B2B Partner Experience
Introduction to the team
- The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business.
We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
- As the Senior Manager, B2B Partner Experience - APAC within the Traveler and Partner Servicing Platform (TPSP) organization, you will lead the design and execution of Expedia’s B2B servicing strategy for demand partners across APAC.
- This role sits at the intersection of partner operations, commercial teams, and servicing platforms, ensuring that Expedia’s servicing model scales with partner growth while delivering exceptional experiences for both partners and travelers.
- In this highly matrixed workplace, you will collaborate closely with regional commercial teams, global servicing operations, and external partners to improve operational performance, reduce escalations, and continuously evolve the B2B servicing experience. You will also represent TPSP in regional partner engagements and ensure servicing capabilities reflect the opera
📌 Senior Manager,B Partner Experience (Gurugram)
🏢 Expedia
📍 Gurugram